MyShop — Privacy Policy

MyShop (“we”, “us”, the “app”) helps sellers turn product photos into catalogues they can share. This policy explains what we collect, why, and your choices. By using MyShop you agree to this policy.

Information we collect

• Phone number — to create your account and sign you in securely via one-time password (OTP).
• Content you add — product photos, names, descriptions, prices, catalogue details, and any shop/profile information (shop name, logo, contact details, business story) you enter.
• Device & usage data — app version, device model, operating-system version, language, and in-app actions/crash diagnostics, used to keep the app working and improve it.

How we use your information

• To provide the service: sign-in, generating product details, building catalogues, and creating shareable catalogue links and PDFs.
• To operate, secure, debug, and improve the app.
• To communicate with you about your account or important changes.

When information is shared

Catalogues you choose to publish are made available through a public link that you create and share (for example over WhatsApp). Anyone with that link can view that catalogue. You control which catalogues are shared. We do not sell your personal information.

Visitors to public catalogue pages

When someone opens a shared catalogue link, we record an anonymous page-open event to understand how catalogues are discovered and used. This never includes any account or login identity. It may include a randomly generated visitor ID stored in a cookie (mv_id, kept up to two years) so we can tell repeat visits apart from new ones, along with technical details available from the request and browser — approximate location from IP address, device/browser type, language, screen size, timezone and the referring link. On your first visit we ask for your consent before setting the visitor cookie or collecting these browser details; you can Decline and still view the catalogue. Your choice is remembered in a small functional cookie (mv_consent).

Service providers

We use trusted third parties to run the app; they process data only to provide their service to us:

• Google Firebase — phone-number authentication (OTP).
• MongoDB Atlas — secure database storage of your account and catalogue data.
• Cloudinary — hosting and delivery of product images.
• Mixpanel — privacy-aware analytics and crash diagnostics.
• Meta (Facebook) — advertising measurement. The Android app shares your device's advertising ID and app events (such as install, sign-up, and first catalogue created) with Meta so we can measure and improve our advertising. You can reset or delete your advertising ID anytime in Android Settings → Privacy → Ads.
• Google (Gemini) — when enabled, product photos may be processed to auto-write product names and descriptions.

Data retention & deletion

We keep your data while your account is active. You can request deletion of your account and associated data at any time by emailing us at the address below; we will delete it within a reasonable period, except where we must retain limited information to meet legal obligations.

Security

Data is transmitted over encrypted connections (HTTPS) and stored with our service providers using industry-standard safeguards. No method of transmission or storage is 100% secure, but we work to protect your information.

Children

MyShop is a business tool intended for users aged 18 and over. It is not directed to children, and we do not knowingly collect data from children.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected here with a new “Last updated” date.

Contact us

Questions or deletion requests: sharanrachitgupta@gmail.com